Order support

Refund Policy

At PeptidesCanada, we strive to ensure that all orders are processed accurately and delivered in proper condition.

All Sales Final

Due to the nature of our products, all sales are considered final.

We do not accept returns or offer refunds once an order has been processed and shipped.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

To assist you, we may request:

Once reviewed, we will determine the appropriate resolution, which may include a replacement or store credit.

Orders cannot be modified or canceled once they have been processed.

If you need to make a change, please contact us as soon as possible after placing your order.

PeptidesCanada is not responsible for delays caused by carriers, customs, or incorrect shipping information provided by the customer.

Customers are responsible for ensuring that all shipping details are accurate at the time of purchase.

All products sold by PeptidesCanada are intended strictly for research and laboratory use only.

They are not for human consumption and are not intended to diagnose, treat, cure, or prevent any disease.

By placing an order, you acknowledge and agree to these terms.

Precision. Purity. Performance.