Contact PeptidesCanada
If you have questions about our research-use-only products, order status, shipping, product documentation, or general inquiries, the PeptidesCanada support team is here to help.
We aim to provide clear, professional, and timely support so customers can get the information they need with confidence.
Customer Support
Our team aims to respond to all inquiries within 24 hours during regular business days.
- Email support available
- Order and shipping assistance
- Product documentation support
- COA request support when applicable
- Professional assistance for research customers
Product documentation support
Use our lab testing page and product pages to review available documentation. Batch-specific COA information is shared when available.
View Lab TestingWhat We Can Help With
You can contact us for support related to:
- Order confirmation and tracking information
- Shipping questions within Canada
- Product availability
- Batch information and COA requests when available
- Website, account, or checkout questions
- General research-use-only product inquiries
Product Documentation Requests
For product documentation questions, use the product name and any batch information available on your product label.
This helps our team review the request faster and provide the most accurate information available.
Important Notice
All products sold by PeptidesCanada are intended strictly for research and laboratory use only.
They are not for human consumption and are not intended to diagnose, treat, cure, or prevent any disease.
PeptidesCanada does not provide medical advice, dosage guidance, human-use instructions, or treatment recommendations.